The Admiral on Baltimore

I was planning to travel from Florida to meet family and friends in Rehobeth Beach in two weeks. Thank goodness I checked the most recent reviews of this property! I was never informed that there was a possibility of the pool not being open. When I called to inquire about when the renovations would be completed, I was told they were hoping before my arrival date - hoping??? When a guest is planning to travel 1,200 miles, they need more than a hope and more than a weeks notice. The response? Well, we would have called you ahead of time - we have many, many phone calls to make. Do better Mary!! So, here is the best part ..... I was told if I had waited until they called me there would be no cancellation fee. But since I had been proactive (due to the travel needed to get to the property) and called on my own, I was charged a $35 fee for cancelling outside of the 10 day arrival. Seriously? The property has a significant concern about providing me with the amenities they list as available on their website and because I cancelled due to these concerns, I get charged? Obviously the property must need my $35. I am glad I found out the type of people who are running this hotel before I arrived. It is worth the $35 fee. STAY AWAY!!!!

Pool under repair and is not open! We booked our room months in advance and the main reason we chose this hotel is because we have young kids and they have an indoor pool. When we first arrived we were greeted with signs saying "pool under maintenance" when I questioned it at the front desk they said they had just recently found out the pool would be under repair all weekend. After expressing my disappointment since my kids were excited for the pool, I was given the response that the pool was just an "amenity" and that "things happen". Eventually they revealed the pool has not been open all season, not sure what's considered a season for an indoor pool. A properly run business would give their guests a notice of this type of inconvenience as opposed to guests finding out upon arrival.

Great staff who are kind and attentive! Clean rooms. Mine had a mini fridge and a microwave which was a plus! Access right to the boardwalk! Would stay again!